Comments from clients of Medical Direct and Buckingham Cape

At Medical Direct, and our parent company Buckingham Cape, we combine new age technology with old fashioned service to provide our clients with an outstanding long term service.

We're proud of our reputation for providing quality advice and information for medical insurance and health cover in New Zealand

 

Comments from clients of Medical Direct and Buckingham Cape

'As we were new to the minefield of Medical Insurance in New Zealand, it was nice to get some good and honest feedback from Medical Direct as to exactly what policies were suitable for our particular circumstances.  

Their consultant worked with us to get the insurance up & running with minimal fuss, which is exactly what you need when you arrive in a new country. 

I would not hesitate to recommend them.'

Jill & David Hayman, Auckland.		 "A very professional service !

When we started out there seemed to be a multitude of different policies and providers, but Steve helped us consolidate our ideas and identify the policies that best-suited our personal needs. He did all of the legwork and most of the paperwork, and for that we are very grateful.

Altogether, a fantastic service that I have no hesitation in recommending…"

Tim Ibbotson, Castor Bay,
Auckland.
"As first-time insurance buyers, Buckingham Cape took the hard work out of choosing the best products to suit our needs.

They provided us with a range of options, and provided useful, unbiased advice and recommendations in helping us make a decision.

Highly recommended."

Richard Henderson, Wellington. 		"Arriving in New Zealand we were very confused by the range of insurance companies and their plans.

Medical Direct provided good information and advice and made the whole process straightforward and painless.

We would highly recommend their services"

Ian & Sarah Rose, Christchurch.
Why not find out how Medical Direct could help you ?
Request a call via our request page or give us a call on 07 378 8287
"I was first introduced to Buckingham Cape through my present employer and this led me to meet with Steve Vosper. Steve made the whole process of understanding the various benefits of medical and life insurance premiums extremely easy and helped me in making the right choices to safe guard my families’ future.

Since the first meeting, I have once again had the need to review my insurance details and have continued on a 'personal note' to contact Buckingham Cape and in particular Steve. We customers always want great service and I feel I receive this from Steve and Buckingham Cape,

I would have no hesitation in recommending Steve to anyone looking for quality financial advice".  

Terry Campbell. North Shore, Auckland 		"Deciding whether to get medical insurance or not was often on our minds but when I came across the Medical Direct website it was an easy process to get advice on what policy we should look at. 

Due to personal reasons, the time between the enquiry and getting the policy up and running took some months.  However, my consultant was very patient and was in contact with me on a regular basis.  He was never pushy and for that it made me progress with the policy.  Filling in the forms was pretty straight forward and any questions were answered via email.

I would recommend Medical Direct to anyone requiring medical insurance"


Liz Dark, Havelock North.
"We've met with many insurance agents over the last decade and we've received varying levels of service - Steve Vosper from Buckingham Cape has been by far the most to-the-point, comprehensive and professional. 

His ongoing support and knowledge of this industry and its products has been awesome.  He's always treated us as individuals and responded quickly to any questions we've had or changes in our circumstances (as when we had our first child). 

We'd highly recommend Buckingham Cape to anyone seeking quality common-sense advice "  

Chris & Helen Bolton-Jamieson, Torbay, Auckland. 		"From the moment I hit send from the internet enquiry screen to the first contact with Steve Vosper, I had so many questions and all of them answered.

Poor Steve - I threw all different scenarios at him and we came up with the best Medical and Life Insurance package all in one, and the great thing was we are paying less for both comprehensive Medical cover and Life Insurance than what we were paying for Life Insurance with another provider. 

Steve over delivered on service - everything was emailed to us the very next day so it was fresh in our minds and hard copy followed in the mail, and he always let us know where the policies were up too, every step of the way.  We wouldn’t hesitate in recommending Steve and Buckingham Cape to anyone."

Julia & Simon Austin, Christchurch.
Why not find out how Medical Direct could help you ?
Request a call via our request page or give us a call on 07 378 8287
"Steve was very helpful to Joy and I when we needed health insurance.

Fast, efficient service that provided us with the cover we needed at a very reasonable price - just as well because we needed to use it in a short period after receiving cover, and Steve was able to guide us through the process and liaise with the insurer"

Joy & Max Cummock - Porirua		 "As new immigrants to this country, Steve's advice was invaluable.

He does not just provide excellent and a very professional service, he gives you peace of mind. We would not hesitate in recommending Steve to anyone, but especially new immigrants, seeking financial advice."

Jola & Kobus Koegelenberg, Howick, Auckland.
"Since becoming a customer of Steve Vosper at Buckingham Cape I have felt a part of his extended family; birthdays are acknowledged, my anniversary of my policy is notified in advance and I receive regular updates relevant to my circumstances.

I know that I can contact him as an adviser and friend who will do the best for me at all times.

Thanks Steve"

Phil Turner, Christchurch.		 "I have nothing but high praise for Steve Vosper and Buckingham Cape. 

He approached me through a work initiative and ended up reorganizing all my insurance, setting up my Kiwisaver and drawing up my current will!  He is totally professional but at the same time incredibly friendly and helpful.  Insurance and finance in general is not something that excites me so Steve has always explained things in a very straightforward manner and advised me as to what schemes would work best for me – taking the hard work out of what would otherwise be time consuming and laborious decisions!

I would have absolutely no problems about recommending his services to anyone!

Nicola Garland, Takapuna, Auckland
"We were looking for medical insurance following a two year stint overseas and our previous insurer had closed their scheme. We had a number of difficulties but received excellent advice and assistance from Medical Direct and have no hesitation in recommending their services"

M E S and B Crisp, Tauranga.		 "We were very satisfied with the service we received; the information provided was easy to understand and relevant, and the follow up service to get our applications approved was excellent - thank you"

M & J Farrell, Auckland.
"I was really pleased with the service I received.

My initial enquiry via the website was answered promptly and our options were well explained. The advice that I received has proved to be sound and I am very happy with the policy that was recommended"

Diane Whyte, Nelson.		 "The Medical Direct website was easy to use - the requested information was delivered the next day - endless questions answered and completely painless paperwork

Excellent service !!"

Andy Healy, Auckland
"Both my husband and I found our consultant a delightful person to deal with. He explained the information he sent us in such a way that it was easily understood. With his help we feel we have made the right decision"

B & G Carter, Sth Otago.		 "We found Buckingham Cape to be very friendly and patient in taking the time to explain our options to us.

We were very happy with the service at the time, and even more so when we had our first claim only three months later"

D & G Chance, Auckland.
Why not find out how Medical Direct could help you ?
Request a call via our request page or give us a call on 07 378 8287
"My interactions with Buckingham Cape have always been pleasant and professional. I am convinced that my interests are being looked after; to the extent that when I chose to decline an insurance product after extensive work by my adviser, the relationship remained. I find this impressive."

Ian Martin, Auckland.		 "Shortly after arriving in the country, we requested a quotation on insurance. Our consultant was sincere, and patiently waited for us to settle and make our decision. He provided good information and advice. We would highly recommend Buckingham Cape"

H & P May, Browns Bay, Auckland.